Direct answers.

Sign up, first chat, the shape of the product.

• → Create your account.
• → Your first chat.
• → Redoing the setup flow.

Design mode, artifacts, sharing, memory, second opinion, extended thinking, scheduled tasks, voice input.

• → What is an artifact?
• → Using design mode.
• → Sharing a chat.

Charges, receipts, cancellations, refunds.

• → When am I charged?
• → How to cancel.
• → Update your payment method.

How the $8 earmarked per subscription pools toward a real partnership with the hunger-relief charity we select, and how to read the monthly fund report.

• → How the meal fund actually works.
• → When exactly are my meals reserved — and when do they ship?
• → Verify a fund report yourself.

What we store, what we don't, and what leaves the account on cancel.

• → Are my chats used to train the model?
• → What data does LADLE store about me?
• → Delete your data.

Adding seats, invoicing, admin controls.

• → Invite team members.
• → How seat billing works.
• → Admin controls.

Choosing between Base / Max 5x / Max 20x; understanding usage caps.

• → Base vs Max 5x vs Max 20x.
• → What counts as usage.
• → What happens when you hit the cap.

When something breaks. Streaming errors, upload failures, sign-in issues.

• → The reply cut off mid-sentence.
• → A file upload failed.
• → Can't sign in.