How seat billing works.
UPDATED 2026-08-01Team billing on LADLE is one line item per active seat, at the same $20/mo per seat regardless of team size. There's no volume discount and no tier gate for "team features" — the same functionality exists at 2 seats and at 200. If you're evaluating LADLE for a team of 500, the math is 500 × $20 = $10,000/mo, and $8 × 500 = $4,000 to WFP monthly.
Seats added mid-cycle are prorated. If your billing date is the 1st and you add a seat on the 15th, that new seat is charged for half a month ($10) at add-time and joins the full-cycle billing on the 1st. Seats removed mid-cycle are also prorated — you get a credit for the unused portion applied to next month's invoice, not a refund to your card.
Meal donations are also prorated. A seat that was active for half a month funds ~5 meals for that cycle instead of ~10. The month-end WFP donation reflects total seat-days, not headcount.
Annual billing is available on Team plans and gives ~17% off (2 months free). If you switch from monthly to annual mid-cycle, you're credited the unused monthly portion and charged the annual amount minus that credit. The switch is instant.
For the billing dashboard: Settings → Billing shows the current active seat count, the prorated adjustments for the current cycle, and the meal-donation forecast for the end of the month. The invoice history is downloadable as PDF for accounting.
If you need enterprise-specific procurement (POs, custom terms, tax-exempt status), email hello@ladle.chat. We handle those manually — it's a small volume of requests and we prefer real conversations to a self-serve enterprise portal.