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SECURITY · VULNERABILITY DISCLOSURE

Report a security issue.

If you found a security problem in LADLE, tell us. We won't sue researchers acting in good faith. Response SLA: 24 hours acknowledgment, 30 days to remediation for confirmed issues.

UPDATED 2026-08-06

We do not currently run a paid bug-bounty program. We do run a coordinated-disclosure program with acknowledgment, remediation, and a public hall-of-thanks. Real researchers are respected; low-effort scanner output is not.

How to report

Email privacy@ladle.chat with subject line “Security report — [short summary].” PGP encryption available on request via the same address (fingerprint published on /.well-known/security.txt).

What to include

  • A clear description of the issue and its potential impact.
  • Steps to reproduce — a proof of concept if the vulnerability isn't obvious from the description.
  • The environment: URL, browser, OS, timestamp.
  • Your name and how you'd like to be credited if we publish thanks (or specify anonymous).

Safe harbor

We will not pursue legal action against researchers who: (a) act in good faith, (b) do not access, modify, or destroy other users' data, (c) do not intentionally degrade the service, (d) give us reasonable time to remediate before public disclosure. If your research inadvertently breaches something, tell us — we assess intent, not the mistake.

In scope

  • ladle.chat and all subdomains under our control.
  • The iOS and macOS native apps.
  • The public API (once shipped; see /api).
  • Our downloadable assets (SVGs, PDFs, ZIPs) if you find one that ships malicious content.

Out of scope

  • Third-party services LADLE integrates with (Anthropic, Stripe, Supabase, Vercel, Resend) — report to those vendors' own security teams.
  • Denial-of-service or rate-limiting bypass demonstrations.
  • Social engineering our staff.
  • Physical attacks on our infrastructure (there isn't any).
  • Reports generated by automated scanners with no manual analysis.

Response SLA

Acknowledgment24 hours (business days: same day)
Triage decision5 business days
Remediation for critical≤ 7 days
Remediation for high/medium≤ 30 days
Post-fix disclosure timelineCoordinated with reporter; typical 30-90 days

Hall of thanks

Researchers who report valid vulnerabilities are listed on this page (with their permission) alongside a brief summary of the class of issue and the date resolved. No researchers yet — the list will populate as reports arrive. We publish thanks not because it's PR, but because coordinated disclosure works better when credit is real.

SECURITY.TXT · /.well-known/security.txt

Real disclosure gets a real response.

Email privacy@ladle.chat. One-business-day acknowledgment.

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