Every legal document, one page.
LADLE publishes eight legal documents. Every one is written to be readable by a person, not a lawyer. Where the underlying law requires precise language (DPA, privacy notice), we lead with a plain-language summary before the formal text.
Privacy policy
What data we collect, why, how long we keep it, your rights.
Terms of service
The agreement between you and LADLE. One page, plain English.
Data Processing Addendum
Executable DPA for enterprise customers. Scope, subprocessors, breach notification, SCCs.
Subprocessors
Every vendor that touches your data. Versioned, dated, changelog.
Acceptable use policy
What you can't use LADLE for, enforcement, appeal route.
Refunds
7-day full refund, prorated annual. Meals stay funded.
Accessibility statement
Our WCAG 2.2 AA target, what's in place, known gaps.
Cookie policy
The four cookies we set. No ad trackers.
Question about a document? Email legal.
One-business-day reply on legal@ladle.chat. Enterprise negotiation on the DPA and MSA available.