The admin work around the medicine.
Drafting patient-facing materials, appointment prep, insurance appeals, and translation between clinical language and plain English. Explicitly not medical advice — for that, see your doctor.
Materials your patients will actually read.
Post-op instructions, appointment-prep worksheets, medication FAQs. Draft in your voice, at the reading level appropriate to your patient population. Translate to their preferred language while preserving register.
Walk in ready.
Convert a patient's symptom log into a structured intake for the visit. Prep a doctor for a complex referral by summarizing the chart's key thread. This is admin support around the encounter — LADLE doesn't do the encounter.
Insurance appeals and plain-English translations.
Draft an appeal letter using the insurer's own criteria language — the pattern that actually gets denials overturned. Translate a diagnosis or a treatment plan into what your patient's family needs to understand.
AI tools are already a line item for most healthcare orgs. LADLE is the same category, with $8/seat earmarked for hunger relief and pooled toward a real partnership with the hunger-relief charity we select.
Questions.
LADLE is not a HIPAA-covered entity or business associate and does not sign BAAs. If your organization requires a BAA for any third-party tool that touches PHI, LADLE isn't compliant with that policy today. For non-PHI healthcare-adjacent work (patient-facing materials without identifiers, admin, translation), LADLE is fine.