What happens when you cancel.
UPDATED 2026-08-10Cancel from Settings → Billing → Open Portal → Cancel subscription (Stripe's portal handles the flow — one click, no retention gauntlet). Here's the exact sequence.
**Immediately after canceling.** Your subscription is set to "canceled at period end." You keep full access — same model, same limits, same features — until your current billing period ends. Nothing changes today.
**Meals already accrued for this cycle.** They stay accrued. The $8 (or $40, or $80) for this cycle has already been earmarked for WFP and will be included in this month's donation batch. You don't get those meals back on cancel; you also don't have to send them again.
**At period end.** Your subscription flips to "canceled" status. The chat composer shows a "Set your table" card in place of the send button — you can still read every chat, browse the library, open your monthly receipts, and download exports. What you can't do: send new messages.
**Your account and history stay.** Chats, projects, artifacts, memory, uploaded files, published designs — all preserved. Nothing is deleted on cancel. If you resubscribe later, you pick up exactly where you left off.
**To fully delete your account.** Separate action: Settings → Account → Delete account. That triggers our data-deletion process — chats, files, memory, and personal data are permanently deleted within 30 days.
**To resubscribe.** Any time. Go to /plans, pick a plan, checkout. The subscription starts immediately, this month's $8 is earmarked, meals begin accruing right away.
**Refunds.** Within 7 days of your ORIGINAL purchase or a paid renewal, cancel qualifies for a no-questions refund. Email hello@ladle.chat. Beyond 7 days, no refunds — you keep access through the paid period as described.